How we work

We work to “spot the gaps” in your organisation’s current internal communications and employee experience. We work with you to find solutions which better reflect your organisational purpose and values.

Spot The Gap About Us

The way we work is shaped by the following:

Values driven
Many employee engagement initiatives are generic in nature or focus exclusively on wellbeing. We work to create experiences and communications which are driven by your values and therefore more likely to motivate your staff.

Consumer mindset
We're worked in world class consumer focused companies and organisations. We know what exceptional customer service looks like and apply these principals to our client work; helping companies create employer brands that deliver exceptional company culture, leadership and overall employee experience.

Practical and realistic solutions
We've worked across a range of businesses and not for profits in a leadership capacity. Unlike agencies, our advice is practical and realistic, based on in house experience as opposed to theory.

Access to expertise
Spot The Gap is not an agency. We bring in specialists to collaborate on projects to ensure that clients are getting access to the very best advice. We work in a collaborative way, maximising client spend and opportunities.

Find out more about Spot The Gap founder, Alex Marshall, here